Connect at a grass roots level: Eight tips to generate PR in your own backyard

April 30th, 2012

Starting out on your own DIY PR journey can be daunting especially when it comes to contacting the media. At PR Guru we often suggest to start local and connect at a grass roots level.   

Regional and suburban journalists have a vested interest in getting to know the ‘who’s who’ of the community.  Most importantly, they are looking for reliable sources so here’s your opportunity to become a trusted confidant.    

Not only are they easy to approach, they are often open to story ideas and will respond reasonably quickly. Know who the journalists are and what they look like so you can introduce yourself when you’re out and about at the next local event. 

However, be aware the days of ‘schmoozing’ your local journo with long lunches or expecting them to attend late night functions are rare. With the size of traditional media contracting and budgets tightening, journalists have less time yet more material to read.  

The best way to communicate is via a succinct, easy-to-absorb email. Networking is nice, but it doesn’t always ensure column inches or air time. 

Here’s our eight tips on how to generate PR in your own backyard:

  1. Get to know your local print media. Writers at local newspapers tend to spend long periods at the same post, so it’s worthwhile forming solid relationships with them.
  2. Become familiar with what days photographers work for your local print media and plan your launches etc around them. Some smaller newspapers have freelance photographers that work on certain days only and don’t always have someone on hand to take photos on alternate days.
  3. Invite your local journalist to local events and launches, but don’t expect them to attend night or weekend functions unless they have a vested interest. If the media can’t attend an event ask them if they would like to receive a follow up media release and photos.
  4. Don’t expect that if you give a journalist a free ticket to a performance or dinner that they will automatically give you the coverage you desire.  They are governed by an editor who may be juggling space commitments.
  5. Be open to including giveaways for readers.  Often the cost is minimal compared to the extra space you may get and it’s giving something back to the local community.
  6. Often local media will ask for supporting advertising.  Don’t feel pressured if you don’t have the budget, your news will probably still attract free editorial coverage.  Likewise, don’t solely place advertising without negotiating some free editorial space.
  7. Don’t become a serial ‘drop in’ to ‘let them know’ about upcoming news – physically or through email. Wait until you have all the information at hand and then send it through.
  8. Your local community is just that – local, so be aware of what you say on or off the record about your competitors or local identities.

And finally, if you don’t have the time to write a press release or the resources, simply put in your email the who, what, when, where, how and why of your news and send it to the journalist. 

Alternatively, PR Guru has a press release writing service and a review your press release service that turns your release around within 4 days or sooner.

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PR Guru interviews Alice Needham of Diamond Dog Food and Bakery

April 16th, 2012

Diamond Dog Food and Bakery – All about one thing: Dogs!  

Alice Needham of Diamond Dog Food and Bakery in Brighton shares her DIY PR success. Philip (Alice’s husband), Monty (their dog) and Alice started the bakery in November 2010. As a specialty bakery for dogs, they produce delicious biscuits, preservative free dinners, fun food and all things for dogs. The name “Diamond Dog” is taken from the David Bowie song.                                       

What role does PR play in your business? PR plays a huge role in the business, as what we are doing is a totally new concept.  We need to let people know what the brand is all about and not just the fun aspect of the business.

Do you activity seek publicity? Yes. It is an essential part of our business plan.  The publicity we actively target are television and print media, but also causes/charities in our field (animals) and social media.

How do you know what the media want?  Its probably intuition – observation, watching ABC Media Watch for years, observing current trends and attending relevant small business seminars when possible which is where I come away with at least one good or new idea!

Which media story about your business created the biggest response for you and why? A segment on Sunrise (also repeated on Channel 7’s 4.30pm News) about a dog birthday party. The segment captured a lot of people’s interest, as it was something very unique.  It featured lots of bright colours, lots of activity with all the dogs and great looking food (for the dogs).The response from this story wasn’t direct, as it was shown at a time of day that a lot of people wouldn’t see it. But media are always watching other media, so the story led to radio, magazine and major daily newspaper coverage.

What is the secret to your success with getting media coverage? Targeting appropriate mediums, being very prepared (wherever possible doing their job for them or making their job very simple.) Also having an interesting and unique pitch, and having well written background information and photos on hand. Samples are very successful if you have an interesting and unique product.

For a radio interview with Melbourne Talk Radio, we sent gift packs the day before the show so that the interviewers actually had the product in front of them as we spoke.  It makes an interview much easier for both sides.

What are some of the story angles or pictorials you have put forward to the media? Fun food and parties for dogs, health supplements and the use of Chia seed in all of our products and the changing trend in how we treat our pets.

What’s the best feedback you’ve received from a journalist? We received this from the Melbourne correspondent at C7 Sunrise: 

“Thank you for putting together such a great day for us – if only everyone could be like you.”

The other people she used for a story on pampered pooches were in her words “a disaster.”  When she arrived at our business everything was clean, tidy and well prepared. Suggested story lines were also ready as well as coffee and sandwiches for the reporter and crew. 

Out of a four minute segment on national television, Diamond Dog Food and Bakery were covered for about 3 ½ minutes and the other business got about 20 seconds coverage, without even a mention of their name.  It pays to be prepared!

If you could change one thing to make doing your own PR easier – what would that be? Have more than 24 hours in a day.

What is Diamond Dogs most popular celebratory cake for dogs?  Happy Woof Day Cake.

 

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Bloggers: the new media royalty and how to reach the latest breed

March 26th, 2012

In the front row at fashion festivals around the world, editors, celebrities, designers and buyers are being pushed aside to make way for the latest breed of fashion royalty – the fashion blogger.

These bloggers can now be found front and center alongside the traditional fashion pack (think 13 year old blogging sensation Tavi Gevinson front row at Dior Couture)!  With Tavi’s blog Style Rookie reaching millions of followers it is no wonder that bloggers are now part of the elite media class.

The blogging emergence is not restricted to fashion alone though! Bloggers are invading every area imaginable with mummy, travel, food, and tech blogging hubs attracting attention.  

So how can you establish relationships with these top bloggers to reach your target audience?

PR Guru has come up with the five R’s – research, read, respond, respect and repurpose to help you on your way…

RESEARCH: Like all good PR’s you need to do some homework first because chances are, your target bloggers are active on Twitter and Facebook. Find and follow them on Twitter and like their Facebook Fan pages if they have them. As well as giving you more insight into their work and personalities, whatever you can do to show social media support will go a long way towards getting their attention and building a relationship. Subscribe to their newsletters to show your interest.  

READ: If you are going to start pitching to bloggers you will need to know exactly what they write about and who their audience is – so read their past posts. This will also help you to get a feel for their style. Do they do food reviews? Or do they snap images of street style? There is no use establishing a relationship with a mummy blogger, if your product is a two door convertible.

RESPOND: Comment regularly on their blog. A blogger is much more likely to let you guest post or review your products if you are already active. That means commenting often. But keep in mind, commenting doesn’t mean “great post!” Instead, make sure they have substance by referring to something specifically in their post so they know you’ve read it.  

RESPECT:  Nothing is a bigger turn off to most bloggers than receiving an auto generated email (or one that lacks any personal touches). Blogging is a personal medium so tailor your first point of contact to the blogger you’re writing to. Use their name, mention their blog, show that you’re not sending out an email to thousands of people but are talking to them. Make sure their name is spelt correctly.  Also remember that it’s a two way street. Don’t send pitch after pitch.  Let them know what you can do for them – maybe a guest blog on your company’s blog or a giveaway for their readers. After all you can’t expect them to give you maximum exposure with minimal gain.

REPURPOSE: Share their content! If you run your own blog then periodically create your own posts that refer to theirs. You can include a link back to their post as the blogger can see that you’re sharing their content, or share their posts on Twitter and Facebook. By doing this on a semi-regular basis, the blogger will notice and feel more inclined to return the favor.

Follow these tips and you’ll be well on your way to developing a relationship with bloggers that target your audience.

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Be prepared for interview success! Seven tips to maximize coverage

February 28th, 2012

  Do you ‘wing-it’ because you’re busy? Or, do you set aside some time to get ready and rehearse your key messages to maximize this opportunity.     

‘Be prepared,’ the age-old motto of the Girl Guides association is the key to interview success. You’ve done the hard yards and got your 10 minutes of fame, don’t spoil it. 

Being interviewed for radio, TV, print or online media is a golden opportunity to reinforce your product, expertise, service or your cause and ultimately add to your bottom line.   Here’s PR Guru’s seven tips for being prepared for interview success:  

  1. Know your facts and anticipate questions you may be asked. Brainstorm with a friend or colleague potential questions including ‘difficult’ questions. Ask them to become the interviewer and practice your answers until you feel comfortable.
  2. Always carry a copy of your press release with you, with essential key messages and other vital information highlighted. That way when you speak to the media, you have everything you need. 
  3. If you’re interview is face to face, make sure you arrive early so you can relax and possibly chat to the presenter, producer or journalist beforehand to establish rapour and get more insight into the interview.  
  4. For telephone interviews find a quiet space, turn your mobile off if you’re on a landline, and ensure there’s likely to be no distraction.
  5. Prepare some bridging phrases. This will enable you to take the initiative and lead the interview if you can. For example “That’s an interesting concept…but what I think is important is…” or “I think you’ve missed an important issue here…”
  6. Speak clearly, sound energized and restrict your use of jargon.  If you’ve got difficult concepts to get across, rehearse beforehand how best to convey these.
  7. And importantly, make sure that your office and colleagues are aware that you are being interviewed so that they are prepared for any influx of calls, hits to the website and so on.

Once you’ve distributed your press release, a journalist may contact you immediately especially if they’re writing for an online publication. If they do and you’re not a hundred percent ready, see if they can make an alternative time. Generally this will be acceptable.   

If you feel as though you or your spokesperson needs some professional media training, there are PR agencies that offer this service. Contact PR Guru for more details.  Want more insight into media interviews?  PR Guru’s DIY Publicity Guide is the ticket.

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Get a handle on Twitter in 2012 to promote your business or brand

January 6th, 2012

So you’ve joined the Twitter revolution and created an account to promote your business or brand…but what now?  

Step into the New Year with a better grasp of the functions available in the Twitter-sphere. From ‘following’ to ‘administration’, we’re taking it back to basics so you can manage your account, brand and followers.  

One of the most important aspects of Twitter is the terminology. You do need to understand the concepts of #hash tags, tweet ups and twitter lists.   

To get you on your way here’s a quick run down of some of the basics. We’ve covered some of these before in our previous blog, however, it doesn’t hurt to revisit some of these.  

Twitter Stream: this is the real time update of yours, and your followers’ activity. It’s the easiest way to keep up to date with what’s happening and when, as well as to announce smaller ‘wins’ within your business that don’t warrant a press release. 

Tweet-Up: an informal event organized for a specific topic to be discussed, and for users to network. For instance, people attending an event or conference can extend a discussion. 

Twitter Lists: a public or private list that any Twitter user can create to generate a Tweet stream involving particular people. They are a great way of measuring influence while organizing your followers. A ‘list’ link appears on yours, and your followers account.  Just create a name for your list, and select followers that relate to your market or interests. 

Hashtag (#): a way to tag to compile and find a collection of tweets relating to a specific topic, event or theme. Simply add a hash (#) before a word or phrase within the tweet. 

@Reply: a message tweeted between two users on a public forum. Add @username anywhere within the tweet. For example: @PRGuruAu: Well done on the NYE guide @HeraldSunMelbourne 

Now we’ll look at some of the free tools to help you manage your account to increase your visibility on news feeds and your ranking in online search.   For instance: 

TweetDeck is one of the most popular dashboards that allows you to browse, sort and manage while still tweeting from it. You can divide the deck into columns of your followers’ stream, your incoming tweets and your own activity.  Hootsuite is similar. It allows you to manage, browse and send messages. 

Tweet Spinner lets you schedule tweets, reply to direct messages as well as change you profile and settings. This means that your account is always active, increasing followers and potential consumers.

 Do you want to shorten your URL address? Yes. Then Bitly does just this. Better still, you can customize your brand as part of the URL and monitor and track activity. 

Tweet Grader allows you to find and follow the ‘Tweeting elite’ in your city or country. 

Muck Rack and Journalist Tweets are great to find, filter or follow journalists globally. 

Analytical tools such as Twitalyzer track influence, velocity and how often you or your competition is mentioned in others tweets.  

And, then there’s Viral Heat that attracts a monthly subscription. Depending upon the fee, you can catagorize tweets into positive, negative and neutral; track active tweeters, videos and websites and tweets including URL addresses.   

So in 2012, take tweeting to the next level and see how your influence and followers grow!  Happy tweeting!

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Do you agree with corporate Australia’s assessment of social media?

December 21st, 2011

The recent ‘State of Play: Social Media in Corporate Australia report 2011/12’ provides valuable insights and intelligence into usage, attitude and application of social media and networking platforms by Australian businesses.

The respondents surveyed were from privately held and publicly listed international and Australian organizations, with 46.5% employed by organizations with more than 50 employees. Following a SWOT analysis, the key findings associated with social media were:

Biggest frustration:

  • Determining a meaningful and measurable return on investment (ROI) was nominated as the key barrier to the successful development, implementation and execution of social media initiatives
  • Lack of support and understanding by senior executives and management was also ranked as a leading influencer within organizations in preventing the further take-up and expansion of social media initiatives

Biggest plus:

  • The most commonly cited positive result from social media engagement was improved relationships with customers and the online community
  • Increased brand recognition and improved community engagement were nominated as the most commonly used metrics for measuring ROI on organisation’s social media initiatives

Biggest hurdle:

  • The key stumbling block to successful social media initiatives was a lack of awareness of how to develop, implement and execute social media programs
  • The areas where organizations require the most assistance in social media are strategy, processes and policy

Biggest fear:

  • Negative feedback and social media crises were rated as the greatest threats to organizations using social media

To find out more about the opportunities that social media can bring to your business read the full report produced by Thinque and SR7 at http://www.sr7.com.au/wp-content/uploads/2011/11/SMC-Summit_Survey.pdf

As a SME, PR Guru would like to know whether you agree with these findings?  What is your major frustration or fear…? .

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PR Guru: Six New Year PR Resolutions

December 7th, 2011

Take some time out this summer to update your PR skills and identify what makes news in your business! We have Six New Year PR Resolutions that will keep you on track for publicity success!

 PR Mantra: ‘In 2012, I will

 1)       Plan my public relations activity at the start of the year

 This is the time for business planning and also preparing your 12 month publicity timetable.  As you plot key events and activities for your business, note the newsworthy opportunities that can be capitalized on. The next step is to then diarise time well in advance to start developing your press material according to your target media’s deadline.  

 2)       Update my press release writing skills

 A well written press release grabs a journalist’s attention, states the news simply and provides relevant content, quotes and contact details for more information. The first paragraph should summarize the ‘who, what, when, where, how and why’ of your news. If you’re not confident with your press release writing skills, PR Guru can write it for you, or even review your copy!

 3)       Take great images

 A great image can take a story to new heights. When you’re planning your activity, don’t forget to organize for high quality ‘people’ and ‘product’ photographs. Shoot product images in the context of where or how they are used, and include photographs with a white background to increase chances of being used in ‘new product’ compilations.

 4)       Prepare a story pitch BEFORE approaching the media

 Daily newspapers run to extremely tight deadlines so journalists need to understand what you want quickly when you call them about your news. Be able to summarize it simply in 30 seconds, with a suitable story angle (or two) for the journalist’s readership; this will give you a better chance at sparking their interest.

 5)       Respond quickly to media

It is important that you respond to journalists as soon as you can. Try and block out time to be available for media on the day you annouce your news. If you miss a call, don’t leave it until the next day to follow up as you may have missed their deadline. Remember to have your facts (such as statistics) on hand when talking to time poor journalists, so they get the information from you there and then.

6)       Ramp up your social media

 If you are not already using social media, such as Twitter or Facebook, then 2012 is the year to consider how this medium could help with your publicity efforts. It might be simply tweeting about your appearances in the media, inviting your clients to give you feedback on Facebook, or ….

Do you need PR planning advice? Get a FREE preview of PR Guru’s DIY Publicity Guide. Our free monthly newsletter Taboo also has tips and insight from both journalists and small businesses doing their own PR. Take a look today…

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Silly season: PR famine or PR feast?

November 28th, 2011

The countdown to the “silly season” is on. Saturday marked the end of the official 2011 ratings season, meaning that The Circle, The Morning Show and Four Corners are some of the programs in recess. 

Whilst you may think that there are less opportunities to strut your PR stuff, summer programming can present a feast of opportunities. Continuing your DIY PR efforts beyond Christmas could pay off and give your business a kick-start into 2012.

Most news and current affair programs don’t get a summer break with shows such as Sunrise and Today Tonight set to be on air throughout the holiday period. These newsrooms are stretched thin, as media outlets work furiously to fill airtime and pages.

This means that it’s an even better time for you to get priceless publicity for your new book, exhibition, or personalised school backpacks, as journalists are more receptive to stories that take less time to research and prepare during this non-rating summer period.

Here are some topics that might interest them:

Shopping frenzy: You can pitch stories that link in with the holiday shopping frenzy. Reporters and their audiences love a mob story especially when it involves shopping and even a celebrity pictorial.

Avoiding the crowd:  Connect your product with an online retail story…think  retail revolution, or the recent 26% jump in online sales to interest journalists and their audience who want to avoid the crowded stores and misleading door busters this summer.

Cutting back: What are you doing to cut back this holiday season? Remember the economy is still sluggish, and tips on doing more with less will usually get an editor interested.
 
Holiday features: News editors are always looking for upbeat, off-the-wall news to further holiday cheer on television or in the news pages. 

Animal related stories: Everyone loves a story with a fluffy poodle or a cuddly kitten! Tying your product in with cute creatures (or for that matter, young children) might just get you that closing segment on Today Tonight.

There are also many holiday event dates in 2012 that present you with DIY PR opportunities that you should start planning and pitching stories for, before you take off down to the beach. 

Mark these dates on your PR calendar and get started: 

Australia Day: January 26

Back to School: February 1 

Valentines Day: February 14 

Clean up Australia Day: March 4 

Labour Day (Vic): March 12 

St Patrick’s Day: March 17 

Easter: April 6-9 

ANZAC Day: April 25 

Mothers Day: May 13 

Need for PR planning advice? Get a FREE preview of PR Guru’s DIY Publicity guide now!

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PR TEST: Are you press release savvy?

November 18th, 2011

What makes a good press release, good? Why do some press releases get used word for word while others are tossed in the bin? What do you put in a press release to get noticed by the media? For answers to these questions make sure you pass our PR TEST…

P is for Provocative Headline

With hundreds of press releases and emails being sent to the media, you need to stand out from the crowd. A provocative and catchy headline that states your news simply can achieve this. A time poor journalist will often read the title and decide whether or not to keep on going! Keep it short and snappy, and remember that a leading or humorous heading will help catch a journalist’s eye more than a long and dare we say…boring one! Look at how print media writes headlines to provide you with inspiration.

R is for Readability

Say it simply with the most important information, your news, up front. Don’t assume the copy is clear to a reader just because it is clear to you. Reduce acronym use and always spell words in full in the first instance. If you are unsure as to whether your content has the ‘readability factor’ ask someone not from your industry to look over it. If they understand the content and what your news is, well done, you have explained it clearly. If not, then there is information missing that needs to be added to complete the picture, or the news is getting lost too far into the release. PR Guru can help review your press release for readability.

T is for Topical

Do you read the paper regularly? Do you know what is trending on Twitter or in online communities? If not, maybe it’s time to take notice as you could find an opportunity to profile your business. As a starting point, look for hot topics in the media– what are people talking about? If a positive news cycle is focusing on your industry, determine whether you have something new to add to the discussion. If so, include the newsworthy element in a release including the ‘who, what, when, where, how and why’ in the context of the trending topic. You may also like to comment via online sites such as Twitter with relevant and newsworthy information

E is for Enthusiasm

If you don’t sound enthusiastic about what your product can do, then don’t expect anyone else to be excited by it! You need to convey positive messages about your products and services, why they are great and what is new, novel and innovative about them. To develop effective messages think about why your customers come to you—what do they want solved and what is the benefit your product/service provides them? Then develop your messages with newsworthy angles.

S is for Sexy

Not all products are created with the ‘X’ factor in mind, but it doesn’t have to end there.  Use your wit, with a play on words, include funny anecdotes and celebrity involvement to up the factor and add some sheen! If you have a high profile spokesperson make sure you use them to generate interest in events you are staging or announcements you are making.

S is also for sponsorship and if your are a not-for-profit charity adding a celebrity to the mix will help to get you noticed—just make sure you align yourself with someone that suits the values of your organisation.

T is for Timely

If you know you have a launch or an announcement coming up, you need to communicate this to the media BEFORE or ON THE DAY of the event.  Nobody reads yesterday’s paper or goes to a party after it has been held; similarly journalists do not want to hear about your old news! Remember too, if you are targeting magazines they generally have long lead times so you need to let them know well in advance.

So how does YOUR press release rate? For further information on writing press releases and communicating with the media, take a look at PR Guru’s DIY Publicity Guide for great insider tips!

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Have you ever asked the question ‘what should I wear?’

November 17th, 2011

Delia Timms and Jeff Bonnes, founders of findababysitter.com.au, have started a new business.  Delia gives us insight into her diy PR efforts and much more:

WhatShouldIWear.com.au is a website and App where the community, professional stylists and bloggers can get or give advice on fashion photos, showcase their own style and join the Q&A. 

How long did it take to decide on this business and why choose fashion?

Research began mid last year and building in February 2011 with a ‘soft launch’ in May and the App in August.

We felt that there was a gap in the Australian market for style advice online.  I had stumbled across the idea when I was looking for advice, wanting feedback on a dress for a semi-formal event.  Some American sites were not right for me (different fashion sense, opposite season, USA labels) and there were limitations with magazines (not always relevant to my style), stylists (expensive) and sites (not personalised). I wanted advice that was relevant and timely and tapped in to our Australian brands, seasons and style. 

How has the response been so far?

We have had a very positive response from both the audience and from potential partners/sponsors. 

In a recent survey our members stated that they used our site/App because they wanted to join a fun community, gain ideas and inspiration and get answers to their questions from a friendly, helpful group.

Our site is really taking off with genuine user-generated content from an engaged and passionate community.

What is its point of difference in the market?

There is no other fashion site in Australia with a matching App that has a social platform showcasing user-generated content.

In the future we plan to add a ‘Geo-located Deals’ feature to the App.  So our audience will get a ‘push notification’ of special deals when they walk past a store.

What is the benefit for brands or retailers?

We think it is important for brands and retailers to get in to this space to engage their customer  in a more meaningful and timely way -  to be literally in the customer’s pocket when she is asking for help and ready to make decisions.   Our site can help drive valuable traffic both online and in to stores.

How have you kept your media contacts fresh when it has been 2-3 years since you’ve been talking to the media as findababysitter.com.au?

There were a few journalists, who I built a working relationship with during my ‘Find A Babysitter’ years and it has been quite easy to touch base with them again despite the time passing.

You targeted parenting magazines previously, how long does it take to build up contacts in another area? 

I have had to build up my knowledge and contacts in fashion.   This has taken several months and many magazine purchases!   It has been a challenge!  On reflection I wish I had bought a media list from PRGuru!!!   That said, I always like to read current articles by the relevant journos, then contact them in relation to that article, then pitch my story.  So it has been valuable for me to invest some time and money conducting research in to the media outlets and journalists.

Are you still a DIY PR convert, or will you outsource to an agency?

I believe in a) starting on a shoestring b) playing to your strengths and c) outsourcing when needed!   So in a start-up I think DIY PR is a good approach if you have the resources and skills.  However if you don’t, then it makes sense to outsource to professionals, particularly if you know you’ll get a good ROI.

How much time will you devote to PR?

I probably spend a few hours per week doing PR related tasks. I anticipate this will continue for the foreseeable future!

What’s different about doing PR this time around?

The main difference is that fashion is a whole new area, with different publications, journalists and types of newsworthy stories.  So I have been learning to adapt my marketing and PR accordingly.  It is also a competitive market, so it is harder to be noticed.  There has been a huge rise in fashion blogging – from well-known international photographers like The Sartorialist to smaller local bloggers like ‘Michelle’s File Style’ http://michellesstylefile.blogspot.com/    Bloggers have become important conduits of information, sharing ideas and making recommendations. 

What are the hot topics in fashion?

For women (& men too!) it is about how to get style advice in a timely and personal way, using the technology that we have (literally) at our fingertips!   We can now get ideas, inspiration and answers about wardrobe decisions.  It is as easy as clicking a website or App and getting help on the spot.

For retailers it is about how to drive traffic online and offline (how to stay in business!!).  There is a lot of talk about multi-channel retailing, using online and mobile platforms.   Retailers are also figuring out how to use social media to engage their customers in meaningful ways.

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